A responsive way to face the most demanding challenges
Telephone and IT infrastructure of IMA Italia Assistance are designed to handle large data volumes. We have business continuity and disaster recovery plans to ensure a 24/7 service, 365 days a year.
We are able to manage every case, anywhere in the world, thanks to a real time access to our global network.
REPORTS FOR OUR CUSTOMERS
Our customers can access a dedicated and secure extranet to exchange confidential information. The extranet allows customers to check operations in real time and to monitor transactions, reports and statistics.