INNOVATION

Understanding the present to shape the future

Innovation

Un Gruppo internazionale che gioca con la maglia della vostra squadra

Every innovation is both a challenge and an opportunity. A challenge that constantly raises expectations on us. An opportunity to improve the services we provide to our customers. IMA Italia Assistance is always looking for solutions that anticipate needs and requests which are emerging from society.

AN INNOVATIVE ROADSIDE SERVICE
Our Automotive suppliers are automatically activated. The towing truck service is delivered without need of any telephone contact with our operations center, since the driver receives real time data and updates about the vehicle on his smartphone device.


APP
We can implement any customers' app in our system to improve the quality of our service.


ENVIRONMENTAL SUSTAINABILITY
We have developed and trained the first italian certified network specifically equipped to assist hybrid and electric vehicles.


REMOTE ASSISTANCE
According to the European Commission's eSafety project, e-Call and b-Call technologies for breakdown assistance has been developed and integrated into our systems since 1999. We receive and manage road assistance requests through the clear box device. We have also developed a complex system to provide remote assistance for home security.